We speak to science technicians on a regular basis, from customer service to technical support. And we find there are 5 broad groups of technicians out there.
All have their own merits, be it maintaining equipment, being enthusiastic about science, showing loyalty, saving their school money or accepting nothing less than the best for their prep room.
So just for fun, which kind of science technician are you?
- The fix-it
- The science cheerleader
- The loyal friend
- The bargain lover
- The only the best will do
1. The fix-it
If your prep room is packed with power supplies dating back years and you take great pride in being hands on to keep things going… and going… the chances are you are the fix-it.
You look out for quality and like a good range of tools at your disposal. Availability of spares and repairs is crucial, But remember, sometimes it is best to say a fond farewell to your old kit and welcome newer EN61010-2010 compliant equipment into your prep room.
2. The science cheerleader
You are the one who radiates enthusiasm for all things science. Your infectious passion for science means you are the one who organizes after school clubs. You might even be the one who organizes networking events for other technicians. Sound familiar? You are the science cheerleader.
You are of constantly on the look out for new products to bring new curricular changes to life in the classroom. So it is really important to have a science resources partner who is just as enthusiastic about science and new products as you are.
3. The loyal friend
You stick to one specialist supplier for all your science needs. You’re not sure why, maybe it’s a hunch, but when it’s time to re-order, out comes your shopping list to place with your usual supplier. You are the loyal friend… and you should be rewarded for your loyalty.
But are you still getting best value for money with your current supplier? Remember also to take stock and compare prices, you will certainly find Philip Harris is not as expensive as you think!
4. The bargain hunter
You scour all the catalogues and websites to find the cheapest price. Your eyes are peeled for offers and discounts. Ultimately, it doesn’t matter who you buy from, so long as it is the least expensive. Are you the bargain hunter?
With tight budgets, sometimes it is tempting to go for the cheapest. But does it last? Is it durable and suitable for use in a school science lab? Remember the old adage… pay cheap, pay twice!
5. The only the best will do
You know exactly what you want. You want it all. And you want it now (did you sing that?). Your list of requirements is endless: best value, top quality, range of products, swift delivery, customer service… and it all has to be top notch! You are the only the best will do technician.
When shopping around, it is important to find a trusted specialist supplier, to make your whole buying and customer experience exactly what you want it to be.
Which kind of science technician are you?
Can you identify with one of our 5 kinds of science technicians? Or perhaps you are a great mixture of two or three types depending on the situation. Let us know on our Twitter and Facebook pages.
